§ 6 - Order regulations

1. At Scharffenberg Apartments, it is strictly forbidden to smoke tobacco products, electronic cigarettes and to use open fire within the entire facility. The Guest who does not comply with the smoking prohibition will be charged with the costs of dearomatization of a room in the amount of PLN 500. The burden may also be imposed if the smell of cigarette smoke is perceptible  or when the reasonable assumption arises that the smoking prohibition was violated in the rented apartment or in the common parts of the facilities.

2. In Scharffenberg Apartments, quiet hours apply from 22:00 at night to 8:00 a.m. the following day. During the quiet hours, the Guest and persons using the services of the apartments are obliged to behave in a manner that does not interfere with the stay of the other Guests.

3. The Guests are required to report to Scharffenberg Apartments the presence of children under the age of 6 (their stay is gratuitous using the bed with parents or their own cot or a cot   provided by Scharffenberg Apartments) The number of persons  who can stay in an apartment is restricted to the number of persons specified in the offer.

4. Persons not checked-in may stay in an apartment from 8:00 a.m. to 22:00. The stay of persons not checked-in in the apartment after 22:00 is tantamount to the consent of the Guest to pay for these persons to be quartered on the apartment for a fee according to the current Price List available in the Apartments’ Office and available on the website.

5. Bringing cats and dogs over to Scharffenberg Apartments by the Guest is not subject to an additional fee. The owner of a dog is obliged to keep the dog on a leash and to muzzle it on the premises and to remove any waste left by the animal. The owner of the animal is liable for damages caused by the animal on the basis of general principles of law. In addition, they are obliged to ensure that the animal's behaviour does not disturb the peace of other Guests.

6. Bringing over other animals than cats and dogs to Scharffenberg Apartments requires the consent of Scharffenberg Apartments.

7. The Guests are responsible for securing the apartment against theft. One should carefully close the door and windows before leaving the apartment, carefully secure the keys and the chip for the entry phone, nor to transfer the key or chip to third parties. In case of loss or destruction of the key with the chip there is a fee of PLN 300 covering the costs of the locksmith service together with the replacement of the lock with a new one and the making of duplicate keys.

8. The Guests are required to take good care of the condition of the apartment. One should turn off unnecessary lighting, turn off the air conditioning every time when leaving the apartment, close the unnecessary flow of water, turn off unnecessary electrical devices.

9. Due to the safety of the Guests and property of Scharffenberg Apartments, it is forbidden to use heaters and other electrical devices in the apartments and other rooms where they are not these rooms’ equipment. The above provision does not apply to chargers and plug-in power supplies for audio/video devices and computer power supplies. 

10. The Guests are required to leave the rented apartment in a condition identical to the one found at the check-in. If at the check-out the staff or employees of Scharffenberg Apartments find that the condition of the apartment is significantly different from the state in which the apartment was made available, Scharffenberg Apartments reserve the right to impose an additional fee in accordance with the Price List, including the cost of cleaning the Apartment.

11. In case of a gross violation of the norms of social coexistence and comfort of other users or violation of the provisions of the Scharffenberg Apartments’ Rules, Scharffenberg Apartments reserve the right to terminate the contract without the right to repayment of the amount already paid for the unused stay. 

12. The Guest is liable on the basis of  general terms of law for damages to property they caused or for objects and technical equipment of Scharffenberg Apartments which went missing. In particular, this refers to "Samsung" mobile phones devices with a charging station, provided to the use of guests as part of the eConcierge service, which are on the equipment of each of the Apartments. In the case of damage or loss of the device or any accessories, a contractual penalty will be executed in accordance to the Price List. 

13. It is not allowed to organize social events at Scharffenberg Apartments. In the event of disturbance of silence and order or in the event of improper conduct, the Guest bears all responsibility for causing the necessity of intervention of the Police, Municipal Police, Fire Brigade or of other services. Scharffenberg Apartments will charge the Guest the costs of carrying out an intervention triggered by the Guest's behaviour in the same extent as the charge imposed on Scharffenberg Apartments.